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How can I cancel my eMandate linked with a subscription?
How can I cancel my eMandate linked with a subscription?
Rahul Satish avatar
Written by Rahul Satish
Updated over 2 years ago

One of the payment methods available to subscribe to a fee-based smallcase is eNACH where an e-Mandate is created.

If you want to cancel your e-Mandate(s) linked with any of your fee-based smallcase subscriptions, please drop an email to publisher.help@smallcase.com with the following details:

  1. Email used for subscription

  2. Subscribed smallcase Name

We will share the mandate(s) details in response to your request including the below:

  1. Mandate maximum limit

  2. Mandate Validity

  3. UMRN no. (Unique Mandate Registration Number)

To proceed with the cancellation of the mandate, we would require your confirmation by email after verifying the mandate and payment details.

After receiving your confirmation, we will process the mandate cancellation and update you with the status within 72 hours.

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